Institutional Effectiveness

IE logoThe office of institutional effectiveness (IE) supports the Allan Hancock College cyclic process of continuous quality improvement.  Institutional effectiveness is the systematic, integrated, and ongoing process of planning and data analysis to inform decision making in support of the college mission.

The goal of the Office of Institutional Effectiveness is to assist units in the integration of the planning, evaluation and resource allocation processes into a sustained, ongoing, and comprehensive practice in all college activities.

The IE office supports the following primary functions and services:

  • Institutional research
  • Facilitation of integrated planning, decision making, and resource allocation
  • Program review (including student services and administrative) by providing student outcome and achievement data and survey research
  • Enrollment management
  • Accountability reporting
  • Accreditation


Paul Murphy, Ph.D.
Vice President, Institutional Effectiveness
(805) 922-6966 Ext. 3755

Erica Biely
Senior Research and Planning Analyst
(805) 922-6966 Ext. 3712

Holly Costello
Administrative Assistant V
(805) 922-6966 Ext. 3045

Armando Cortez
Coordinator, Institutional Research & Planning
(805) 922-6966 Ext. 3754

Jennie Robertson
Learning Outcomes Analyst
(805) 922-6966 Ext. 3880



Bldg. A-400
Fax: (805) 614-0742


Monday - Thursdays 8 a.m.-4:30 p.m.
Friday 8 a.m.-4 p.m.

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Last Modified Aug 15, 2017