Student Grievances and Complaints

What are the Grounds for Student Complaints?

  • Any act or threat of intimidation, harassment or physical aggression
  • Arbitrary imposition of sanctions without due process
  • Violation of student rights which are described in board policies or the college catalog

Informal procedure for complaints

When a student feels that he/she has just cause for a complaint, the following preliminary steps must be taken in the sequence presented within ninety (90) days of the alleged incident:

  1. Meet with the person(s) involved in the complaint to seek a solution. The Associated Student Body's (ASB) commissioner of student rights may accompany the student and may assist both parties to achieve a mutually acceptable resolution of the complaint.
  2. Confer with the chairperson of the appropriate department in cases involving faculty or staff. The ASB commissioner of student rights may attend.
  3. Confer with the vice president, student services, or designee. He/she will call an informal conference with the parties involved in the complaint. In the case of a complaint against the vice president, student services, confer with the district affirmative action officer. In either case, the ASB commissioner of student rights may attend.

Formal Procedure for Student Complaints

If the student feels that the complaint has not been satisfactorily resolved by the informal procedures, he/she may submit a formal complaint to the vice president, student services office. Please review the catalog for the formal resolution procedures.

Submit Incident Report

If you have any questions on completing the form or reporting an incident, please contact the Vice President of Student Services office at 1-805-922-6966 ext. 3650.

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Kyle Phillips

Kyle Phillips
Culinology® student

"I enjoy coming to classes and learning from our teachers and they have furthered my career. I like the aspect of being able to have hands-on experience in our kitchen. Being submerged in Culinology® makes me motivated and excited about my future in the food business."

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Last Modified Jun 8, 2018