Complaint Procedures


Students
(Steps)

  1. Follow the procedure detailed under "Discrimination Complaints" or "Student Complaints Other Than Discrimination" in the current Allan Hancock College catalog section titled "Policies and Procedures" (Open catalog).
  2. If Step 1 does not resolve the issue, complete the form on the California Community Colleges Chancellor’s Office website.

Employees (Steps)

  1. Contact the Human Resources Department. 805 922-6966 ext. 3338.
  2. If Step 1 does not resolve the issue, complete the form on the California Community Colleges Chancellor’s Office website.

Accreditation

Students may contact the Accrediting Commission for Community and Junior Colleges (ACCJC) directly with complaints related to noncompliance with accreditation standards. Information on the ACCJC complaint process can be accessed at www.accjc.org/complaint-process.

Top of Page

ESL Spotlight

Maria Ayala
ESL Student

"Deciding to go back to school to learn English and obtain my GED has been one of the most important decisions I ever made. My credit ESL instructors guided and helped me to adjust to my new life as a student. They understood me as a student and as a person. Being a full-time worker, a full-time student, and a mother of three was not easy, but my instructors encouraged me to keep going. They spent time with me revising my writing and giving me feedback to improve my English, even after class time. They made me feel welcome and proud of being a student later in life. Now, I am a Hancock graduate with three AAs and am currently attending Cal Poly. I'm here because my instructors encouraged me to never give up. My ESL instructors believed in me even before I started believing in myself. It has been a long and not so easy road but I now know that I can reach all my goals."
Submit a Testimonial »

We're Changing
the Odds! 

Hancock College Video Thumbnail

Follow Hancock

icon-facebook icon-twitter icon-youtube Instagram Icon Flickr Icon More Social Media


Student Success Scorecard

Last Modified Jun 30, 2017